This course is designed to onboard new IT employees by providing a solid foundation in the tools, systems, and industry specific knowledge essential for success at CareCloud. Through a structured learning path, participants will gain practical insights into our technology platforms, healthcare IT solutions, and operational standards.
Topics Included:
- Introduction to JIRA: Learn how JIRA supports agile project management, issue tracking, and team collaboration across IT workflows.
- Key Considerations for Working in the U.S.: Understand cultural expectations, communication styles, and compliance norms when working with U.S.-based teams.
- Introduction to CareCloud and Our HIT Solutions: Explore CareCloud’s healthcare IT ecosystem, including our mission, core products, and how we empower providers and patients.
- Overview of Revenue Cycle Management (RCM): Discover the full lifecycle of healthcare revenue processes and how our technology streamlines billing and reimbursement.
- Medical Billing Terminologies and Concepts: Build familiarity with essential billing terms, coding systems, and concepts critical to understanding healthcare financial operations.
Due in (days): 7